Return Policy
1. Return Eligibility
- The item must be unused, unworn, and in its original condition
- The product must be returned with original packaging, tags, and accessories
- Proof of purchase (order ID or receipt) must be provided
- Customized or personalized products
- Used, damaged, or altered items (unless received defective)
- Items returned without original packaging
- Contact our customer support team within 7 days of receiving your order
- Provide your order details and reason for return
- Our team will guide you through the return process and provide necessary instructions
- Refunds: Approved refunds will be processed to the original payment method within a few business days
- Exchanges: You may request an exchange for the same or a similar product, subject to availability
- Customers may be responsible for return shipping costs unless the item was defective or incorrect
- Original shipping charges are non-refundable (if applicable)
You may return a product within 7 days of delivery under the following conditions:
The following items are not eligible for return:
To initiate a return:
Once we receive the returned item, it will be inspected. If the product meets our return conditions, your return will be approved.
If you receive a damaged, defective, or wrong item, please contact us immediately. We will arrange a replacement or full refund at no extra cost.
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